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Facing compressed margins and increased regulation, credit unions are under tremendous pressure to reduce costs while maintaining the superior level of service members have come to expect. We provide consulting services to help credit unions address these challenges by providing a systematic approach to identifying and implementing process efficiencies. We help improve your operational efficiency and deliver more with less—more value to your members with less effort, resources and time.
Improving operational efficiency engages your team and allows a fresh perspective on issues that have long affected your credit union. It places focus on tasks that create value for members, while eliminating processes or tasks that fail to create value. By eliminating these wasteful activities, credit unions can achieve dramatic improvements in productivity, quality and lead time.
Our approach to process improvement is highly collaborative and focuses on employee engagement and knowledge transfer. By directly involving individuals who do the work, we more accurately capture where opportunities are and ensure the solutions are effective and sustainable.
To learn more about one approach to improving your operational efficiency, please click here to download our brochure entitled Working Smarter, Not Harder; Lean Services for Credit Unions: A Pilot Project Profile.
Click here to download our brochure.
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