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Integration: The Great Silo Buster - Six Principles for Success


Public sector organizations must do more with less, meet ever-growing needs of clients and deliver effective services, affordably. Demands for greater transparency and sustainability, as well as expanding obligations and expectations are pressuring the public sector. And at all levels, local, regional and federal, governments are expected to produce better outcomes with fewer resources.

MNP has developed a unique methodology that delivers rapid results to help integrate public sector programs and services. Using six core principals, MNP streamlines operations, reduces duplication and coordinates services across program and jurisdictional boundaries. This results in breaking down silos to achieve greater results and cost savings.​​

Below is an excerpt of MNP’s whitepaper Strengthening Accessibility, Accountability and Efficiency of Public Services Delivery, which details the principles and their applications.

Principal 1: Creating a Collaborative Governance Framework.

Building effective relationships is essential for successful integration. New governance structures are needed to establish roles and responsibilities, support decision-making, and assign accountability for results. This requires creating mechanisms that facilitate collaboration internally within and between service provider organizations​. While structures will vary, the following components promote shared planning and accountability.

To read MNP’s whitepaper and access all six principles, as well as case studies outlining the successful application of the principles, click the button below.​



Demands for greater transparency, accountability, sustainability. Requirements to deliver public services more efficiently and affordably. Obligations and expectations for the public sector are expanding and accelerating. Locally, regionally and nationally, government is expected to produce better outcomes with fewer resources.