Challenge

This large critical infrastructure organization was looking to better handle their defense and response processes when it came to a cyber incident by developing their cyber incident response plan and playbooks, including a tabletop exercise to test their capabilities.

 Solution

MNP worked with the organization to create a cyber incident response plan tailored to critical teams, and playbooks for various scenarios, including unsecured operational technologies (OT) ransomware, network distributed denial of service (DDoS) attacks and account compromise. MNP also developed various checklists and guidelines aimed at ensuring the organization can respond in a coordinated manner and continue to improve its capabilities. To further boost the organization’s cyber readiness, the MNP team facilitated table-top exercises on two scenarios involving ransomware and advanced persistent threats, customized to the client organization and technology environment.

 Results

MNP developed a cyber incident response plan and eight playbooks that coordinate the response to specific incident types.

Services provided

Cyber incident response preparedness • Cyber security playbooks • Incident response tabletop exercises