classroom of people

SAIT Case Study

SAIT Case Study

Synopsis
2 Minute Read

As an institution known for its student-centric approach and positive learning environment, SAIT’s Great SAIT Learning Experience (GSLE) was designed to further improve student experience across the campus.

Insight
Case Study

CASE STUDY

Institution: Southern Alberta Institute of Technology

Project: Supporting the Great SAIT Learning Experience


As an institution known for its student-centric approach and positive learning environment, SAIT’s Great SAIT Learning Experience (GSLE) was designed to further improve student experience across the campus. MNP worked with SAIT to document the student experience through the development of process maps that reflects the typical student experience across the institution and identify the touch points and activities that defined their experience.

In addition to process maps that outlined the current state of student experience from initial recruitment and enrolment through to graduation, MNP was able to provide process improvement recommendations to further improve the student learning experience.

This engagement ended with a campus-wide event where findings were presented by MNP to staff and faculty from across SAIT. After the presentation, attendees were asked to brainstorm ideas to implement the recommendations.

Results: By reflecting the overall experience of the student, the process maps offered a valuable perspective of student experience across departments and served as a foundation to facilitate greater collaboration between departments, including engaging staff and faculty in the implementation of process improvements. By giving SAIT’s educators and staff the knowledge to continue to enhance the student learning experience, this engagement will allow SAIT to continue to achieve their strategic objectives.

Insights

  • Confidence

    July 10, 2025

    How oil and gas companies can strengthen their insurance strategies for wildfires and other natural disasters

    Appropriate insurance coverage for oil and gas is more important than ever as wildfires and other natural disasters across the country become more frequent and intense.

  • Agility

    July 09, 2025

    The AI gap: Why desire and readiness remain far apart for local governments

    Embracing AI capabilities through Microsoft Copilot offers local governments the ability to leverage existing tools and boost operational efficiency.

  • Agility

    July 04, 2025

    Modernizing the core How energy and utilities can move on from legacy finance and billing systems

    Legacy platforms are expiring. Discover how energy and utilities organizations can choose the right finance, billing, and customer systems to reduce risk and unlock long-term value.