Consulting

Delivering solutions to your unique challenges

Credit unions are constantly evolving to respond to member needs and the competitive environment in which they operate. MNP’s deep industry experience can assist your credit union in addressing strategy, people, process, or technology, creating a strong bottom line, engaged employees and a sustainable future. We take the time to fully understand your needs before providing tailored solutions based on proven methodologies. Whether your challenges lie with meeting member needs, assessing technological advances or finding operational efficiencies, we work collaboratively with you to ensure your credit union is positioned for success.

Here's a snapshot of the consulting services we offer to help your credit union reach its full potential:

  • Strategy & Operations
  • Technology
  • Governance & Human Resources
  • Financial Management
  • Economics & Research
  • Business Member Training

Insights

  • Confidence

    March 14, 2022

    Credit planning in light of recent economic trends and the ongoing battle against COVID-19

    The pandemic brought to light a new set of realities that credit unions need to grapple with going forward. Insolvency is one of the most prominent examples.

  • Agility

    February 23, 2022

    Organizational redesign: the importance of culture and engagement for credit unions

    Taking a closer look at how you approach company culture, change management, and employee engagement can make a world of difference in credit unions.

  • Agility

    January 25, 2022

    Credit Unions: Shifting your approach to working with startups and their founders

    Startups and small businesses remain a largely untapped market for credit unions, but now may be the ideal time to change that.

Contact our Consulting Team

Steven Luckie

Partner - Financial Services Institutions Leader

Steven Luckie is a Partner with MNP’s Consulting team and leads the Financial  Services Institutions practice for the firm. Working out of the Toronto office, Steven works with banks, credit unions, insurers (property & casualty and life), asset managers, brokerages and investment management firms, helping  them create meaningful change and sustainable value.

Drawing on more than 25 years of experience, Steven delivers strategic advisory services, helps with revenue optimization and designs and implements business transformation initiatives across multiple business domains. He takes the time to understand the business issues, relevant risks and downstream implications and delivers strategies that take these into account.

Steven takes a pragmatic, people-centred approach to change that allows him  to focus on business priorities and facilitate agreement across multiple stakeholder groups. A coach and facilitator, he actively engages in implementing solutions that positively impact his clients, their people and their customers and clients. Steven’s expertise has been leveraged across multiple industries and, in addition to financial institutions, he has specific experience with clients in the telecommunications, software, technology and business services, retail and industrial sectors.

Steven has a Bachelor of Science degree from the University of Toronto, where he majored in psychology.