Consulting
Delivering solutions to your unique challenges
Credit unions are constantly evolving to respond to member needs and the competitive environment in which they operate. MNP’s deep industry experience can assist your credit union in addressing strategy, people, process, or technology, creating a strong bottom line, engaged employees and a sustainable future. We take the time to fully understand your needs before providing tailored solutions based on proven methodologies. Whether your challenges lie with meeting member needs, assessing technological advances or finding operational efficiencies, we work collaboratively with you to ensure your credit union is positioned for success.
Here's a snapshot of the consulting services we offer to help your credit union reach its full potential:
- Strategy & Operations
- Technology
- Governance & Human Resources
- Financial Management
- Economics & Research
- Business Member Training
Insights
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Confidence
March 09, 2023
Data Privacy: Is your Credit Union prepared?
Data Privacy is evolving. Québec’s strict new privacy law took effect in 2022. We look at steps Canadian credit unions may take to evolve their practices and mature their programs— and the consequences of non-compliance.
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Performance
March 07, 2023
What Credit Unions need to know about the Underused Housing Tax
Does your credit union own residential property? Here’s how Canada’s Underused Housing Tax will affect your filing requirements in 2022.
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Performance
January 09, 2023
How credit unions can improve member retention rates through predictive AI
As a credit union decision-maker, you can retain your members and improve your team’s efficiency with the power of artificial intelligence and predictive analytics.
Contact our Consulting Team
Steven Luckie
Partner - Financial Services Institutions Leader
Steven Luckie is a Partner with MNP’s Consulting team and leads the Financial Services Institutions practice for the firm. Working out of the Toronto office, Steven works with banks, credit unions, insurers (property & casualty and life), asset managers, brokerages and investment management firms, helping them create meaningful change and sustainable value.
Drawing on more than 25 years of experience, Steven delivers strategic advisory services, helps with revenue optimization and designs and implements business transformation initiatives across multiple business domains. He takes the time to understand the business issues, relevant risks and downstream implications and delivers strategies that take these into account.
Steven takes a pragmatic, people-centred approach to change that allows him to focus on business priorities and facilitate agreement across multiple stakeholder groups. A coach and facilitator, he actively engages in implementing solutions that positively impact his clients, their people and their customers and clients. Steven’s expertise has been leveraged across multiple industries and, in addition to financial institutions, he has specific experience with clients in the telecommunications, software, technology and business services, retail and industrial sectors.
Steven has a Bachelor of Science degree from the University of Toronto, where he majored in psychology.