Consulting

Delivering solutions to your unique challenges

Credit unions are constantly evolving to respond to member needs and the competitive environment in which they operate. MNP’s deep industry experience can assist your credit union in addressing strategy, people, process, or technology, creating a strong bottom line, engaged employees and a sustainable future. We take the time to fully understand your needs before providing tailored solutions based on proven methodologies. Whether your challenges lie with meeting member needs, assessing technological advances or finding operational efficiencies, we work collaboratively with you to ensure your credit union is positioned for success.

Here's a snapshot of the consulting services we offer to help your credit union reach its full potential:

  • Strategy & Operations
  • Technology
  • Governance & Human Resources
  • Financial Management
  • Economics & Research
  • Business Member Training

Insights

  • Progress

    November 08, 2022

    The evolution of fintech and incumbent partnerships

    Customer’s expectations for seamless digital experiences require financial institutions to innovate. In MNP’s whitepaper, we highlight the emerging trends, the challenges and provide practical insights and recommendations for both FinTechs and incumbents to build successful partnerships towards collaborative customer-centric digital transformation.

  • October 24, 2022

    Risk Culture A Post Pandemic View

    The pandemic has opened the risk culture dialogue as certain principles that were considered fundamental to a strong risk culture are now adjusting to post-pandemic norms. 

  • Agility

    October 24, 2022

    Collaboration among credit unions, tapping into data: Introducing CUPID

    MNP’s Credit Union Peer Information Dashboard (CUPID) allows you to see your credit union’s data in a whole new light, benchmarking key metrics in real time against your industry peers and your own business’s past performance.

Contact our Consulting Team

Steven Luckie

Partner - Financial Services Institutions Leader

Steven Luckie is a Partner with MNP’s Consulting team and leads the Financial  Services Institutions practice for the firm. Working out of the Toronto office, Steven works with banks, credit unions, insurers (property & casualty and life), asset managers, brokerages and investment management firms, helping  them create meaningful change and sustainable value.

Drawing on more than 25 years of experience, Steven delivers strategic advisory services, helps with revenue optimization and designs and implements business transformation initiatives across multiple business domains. He takes the time to understand the business issues, relevant risks and downstream implications and delivers strategies that take these into account.

Steven takes a pragmatic, people-centred approach to change that allows him  to focus on business priorities and facilitate agreement across multiple stakeholder groups. A coach and facilitator, he actively engages in implementing solutions that positively impact his clients, their people and their customers and clients. Steven’s expertise has been leveraged across multiple industries and, in addition to financial institutions, he has specific experience with clients in the telecommunications, software, technology and business services, retail and industrial sectors.

Steven has a Bachelor of Science degree from the University of Toronto, where he majored in psychology.