Operational Effectiveness
Enhance precision, efficiency, and adaptability across core activities
As organizations grow and evolve, the ability to execute core functions with consistency and agility becomes essential. Whether you're refining workflows, managing resources, or responding to change, small improvements can lead to significant gains.
This course stream is designed to help strengthen the systems and habits that drive productivity. These courses offer practical guidance for reducing waste, minimizing risk, and maximizing value. The goal is to build resilient, high-performing teams that can adapt and thrive in any environment.
Explore our courses
Description:
As cyber threats continue to evolve, staying informed is your first line of defence. This course empowers participants with practical strategies to identify risks, avoid scams, and safeguard sensitive information.
Upon completion, participants will be able to:
- Describe key cyber security threats facing Canadian organizations.
- Identify common breach methods and how to reduce risk.
- Explain how unpatched software and weak passwords create vulnerabilities.
- Recognize phishing tactics and red flags in suspicious emails.
- Apply verification steps to avoid email-based fraud and financial scams.
- Recognize emerging threats like QR code scams, vishing, and deepfakes
- Use practical strategies — like MFA, strong passwords, and safe public Wi-Fi practices — to stay secure.
Target audience:
Designed for all employees, from frontline staff to IT professionals and executives, this course delivers essential knowledge to help everyone recognize and respond to cyber threats.
Delivery format:
eLearning
Length:
45 minutes
Description:
Artificial intelligence (AI) is rapidly transforming how we live and work. This course introduces learners to the evolving role of AI in the workplace, with a focus on Microsoft 365 Copilot — a powerful AI assistant designed to enhance productivity, creativity, and collaboration.
Participants will discover how Copilot integrates seamlessly into familiar Microsoft 365 applications, including Teams, Outlook, PowerPoint, Excel, Word, and Chat. By the end of the course, learners will be equipped to harness Copilot’s capabilities to work smarter, faster, and more creatively — unlocking new possibilities in everyday tasks.
Upon completion, participants will be able to:
- Generate concise recaps of meetings and emails.
- Use natural language prompts to complete tasks across Microsoft 365.
- Create compelling presentations from outlines or ideas.
- Analyze and visualize data trends in Excel.
- Streamline communication and scheduling in Outlook and Teams.
- Participate in interactive, real-time support through Copilot Chat.
Target audience:
Business leaders, managers, knowledge workers, specialists (HR, IT, marketing), or anyone in your organization who has access to Microsoft 365 Copilot.
Delivery format:
eLearning
Length:
1 hour
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Ready to transform your team’s capabilities with MNP Learning Academy? For training solutions, contact us to discuss how we can help you achieve your business goals.
