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Lottery Solutions

You need to deliver a credible, profitable, and reliable lottery program. We have the people, processes, and talent to make sure your program is administered smoothly.




While lotteries and raffles can be a very successful way to generate much-needed funds for your charity, we know that it’s not all fun and games. Besides delivering an exciting and engaging lottery product, you are required to meet stringent regulatory requirements, and your stakeholders also expect you to have exceptional accounting practices and ticketholder support from inception to prize delivery.

Our Lottery Solutions team provides administration, advisory and assurance services for services for charities, lottery organizations and lottery suppliers of all sizes. Operating as a true partner with your organization, we offer a diverse range of services to ensure the integrity and credibility of your business as you carry out and/or support lotteries almost anywhere in Canada.

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Charity lottery administration

We provide a range of risk, control, advisory, and assurance services to address the challenging and ever-demanding requirements of operating a charity lottery. Our team is skilled at guiding organizations through the complexities of ticketing, draw control, accounting, and prize fulfillment.

  • Ticket fulfillment

    Securely receive and process ticket orders and payments across a range of platforms. We can help you monitor and reconcile deposits to orders, assign tickets in accordance with lottery licenses, and deliver tickets via email and/or mail.

    • Online and telephone orders
    • In person and mail orders
    • Retailer-specific procedures & e-ticketing
    • Banking and payment reconciliation
  • Customer service

    Provide consistent phone and email support with a high-quality team dedicated to supporting your lottery. MNP’s trained customer service agents are qualified to represent your organization and respond to any raffle-related inquiries. 

    • Order support 
    • Lottery information requests
    • Membership / subscription changes 
    • Post-lottery support
  • Draw control and winner announcements

    Accurately prepare for and conduct draws in line with relevant regulations. Senior level team members will be on hand to help you prepare for and execute the draw, attend prize announcements, and speak with the media.

    • Well established draw process
    • Experienced draws staffing in local markets
    • Random number generator draws or manual draws
    • Participation in live winner announcements 
  • Accounting and financial statement preparation 

    Monitor the progress and success of your charity lottery with a daily reconciliation of ticket sales and bank deposits, as well as a comprehensive audit-ready financial statement at the end of the lottery. 

    • Dedicated accounting and reconciliation team
    • Daily and weekly ticket sales reporting
    • Post-lottery financial statements
  • Prize fulfillment 

    Communicate with lottery winners quickly and coordinate a swift prize delivery to ensure customers are satisfied and the event complies with all regulatory expectations. 

    • Prize winner notifications
    • Prize issuance
    • Daily prize accounts reconciliation 
    • Respond to winner inquiries
    • Unclaimed prize tracking and communication
    • Coordinate with suppliers

Supporting our community

At MNP, we make it our business to invest in the places our team members live, work and play. As a firm, we’re proud to have donated more than $10 million to various charitable and community-driven initiatives across Canada in 2021. Following is a snapshot of some of the organizations we support.

             

                 

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Testimonials

“The Princess Margaret Cancer Foundation has developed a strong relationship with MNP on our Princess Margaret Home Lottery program. Our MNP team is extremely professional, conscientious, and brings industry leading expertise to our ticket issuance and draw control process, instilling confidence with the Foundation and among our purchasers. The team also provides exceptional customer service to our lottery supporters which is critical to our business. We are proud to have MNP on team Conquer Cancer."

- Ramona Oss, Vice President, Lotteries

The Princess Margaret Cancer Foundation

Lottery Risk and Compliance Services

Our team can help you navigate the complexities of regulatory requirements, contract compliance, and provide independent oversight to add credibility to your lottery product/service.

  • Internal control systems

    Implement a customized, proprietary solution to validate the integrity of lotto ticket sales and winning ticket information for your regional lottery, in accordance with Interprovincial Lottery Corporation requirements. 

  • Draws oversight

    Partner with a cost-effective and highly experienced draw witnessing solution for your regional lottery. We ensure lottery draw activities are carried out securely and accurately to protect the integrity of regional and national lotto games.

  • Instant ticket data compliance

    Use customized programs to analyze and report on compliance with individual instant ticket game requirements. We also provide independent internal control reporting on ticket printer processes surrounding the production of instant tickets.

Contact our Lottery Solutions Team

Kris Kornelsen, CPA, CA, CIA, CISA, CRMA, is a Partner with MNP in Winnipeg and leads MNP’s Lottery Solutions team. Kris specializes in providing risk management internal control advisory and assurance services with a focus on the lottery and gaming industries.

Drawing on over 20 years of experience at one of the Big Four firms, Kris works closely with Canadian and U.S. lotteries and lottery suppliers, charity lotteries across Canada and into the US, other raffles and retail promotions, and with lottery regulators in jurisdictions throughout Canada. He leads long-term engagements that combine aspects of lottery risk management, security, IT and process controls, and data integrity within charity lottery, instant ticket and passive lottery draw operations for clients in Canada and the U.S.

Kris earned a Bachelor of Commerce (BComm Honours) from the University of Manitoba. He is a Chartered Professional Accountant (CPA), qualifying as a Chartered Accountant (CA) in 2001. Kris is a Certified Information Systems Auditor (CISA), Certified Internal Auditor (CIA) and holds a Certification in Risk Management Assurance (CRMA).

Markham

Sarah Reynolds

Manager, Charity Lottery Solutions

Anna Troiola

Senior Manager, Charity Lottery Solutions

Saskatchewan

Rhonda Sage

Manager, Charity Lottery Solutions

Montreal

Pierre Belhumeur CPA, CA, CISA, CISSP

Partner