Client Experience Knowledge Base
How to use the Digital Service Portal
The right tool for the job always leads to the best result. Requesting support from MNP Digital Managed IT Services is the same. Submitting your support request through the right channel will lead to the best Client Experience for you.
Additional features of the MNP Digital Service Portal
A deeper knowledge of anything increases your results exponentially. Once you understand everything you can do with the MNP Digital Service portal, you’ll exponentially increase your experience with MNP Digital Managed IT Services.
How to use the NextGen Email Security
Email is responsible for around 94% of all malware. The NextGen Email Security from MNP Digital Managed IT Services is here to protect you.
Customer Satisfaction Process
Your feedback is the best way to improve our client experience. The more we receive, the better your relationship with MNP will become. The guide below includes step-by-step instructions for sharing feedback and what you can expect to happen afterward.
How to request a user change
MNP Digital Managed IT Services is enhancing our client’s experience by simplifying common requests like adding and removing users.